General Social Services (ASD)

Information - Advice - Help - Protection

The General Social Service (ASD) at the Youth Welfare Office is a contact and advice centre for young people, mothers, fathers and other family members seeking advice and support. However, professionals and organisations dealing with children and young people can also contact the Youth Welfare Office with questions and concerns.

The ASD covers a wide range of services. Its central tasks include the provision and planning of educational assistance and child protection.

Counselling at the ASD includes in particular

  • their family situation or the personal situation of the young person, needs, available resources and possible assistance,
  • Child and youth welfare services, including access to the benefits system,
  • the services of other service providers,
  • possible effects and consequences of help,
  • the administrative procedures,
  • Information on service providers and other help options in the social area and on options for providing services,
  • Information on other counselling services in the social area.

 

If necessary, counselling also includes help with making applications, clarifying other responsible service providers, claiming benefits and fulfilling obligations to cooperate. Counselling is provided in an understandable, comprehensible and perceptible form, and a person you trust can also be consulted at your request.

Counselling on general parenting and development issues, separation and divorce, accompanied contact:

Arbeiterwohlfahrt Soziale Dienste
Chemnitz and surrounding area gGmbH
"Counselling centre for families"
Augustusburger Straße 23, 09111 Chemnitz
Phone: 0371 24091355
E-mail: familienberatung(at)awo-chemnitz.de

By phone and on site

Mon 1 - 4 p.m.
Tue 8 a.m. - 12 p.m.
Thu 13 - 18 o'clock

  • Appointments can be arranged at short notice
    appointments possible
  • Coordination of accompanied
    visits

Child protection service

Impfschutz
Picture: Shutterstock / Champion studio

The ASD has set up a socio-educational child protection service to protect children. In the context of early help for families, the child protection service is a central point for those seeking advice on the topic of child welfare and child endangerment in a preventative or supportive manner >>more

Responsibilities in ASD

Team I

Tel. 0371 488-5613

Altchemnitz
Altendorf
Bernsdorf
Grüna
Kaßberg
Luther neighbourhood
Mittelbach
Rabenstein
ReichenbrandRöhrsdorf
Rottluff
Schloßchemnitz
Schönau
Siegmar
Stelzendorf
Centre

Team II

Tel. 0371 488-5638

Borna-Heinersdorf
Ebersdorf
Furth
Glösa-Draisdorf Hilbersdorf
Sonnenberg
Wittgensdorf
Yorck area

Team III

Tel. 0371 488-5954

Adelsberg
Einsiedel
Erfenschlag
Euba
Gablenz
Harthau
Helbersdorf
Hutholz
Kappel
KapellenbergKlaffenbach
Kleinolbersdorf/Altenhain
Reichenhain
Markersdorf
Morgenleite

without permanent residence A - Z

Personal appointments and home visits are possible outside office hours by prior arrangement.

Integration assistance

Children, adolescents and young adults may be entitled to integration assistance due to a diagnosed mental disability.

In each individual case, the possibility of participating in social life is assessed and suitable support is chosen together.

We offer

  • Counselling and support for beneficiaries and their guardians on possible assistance
  • Examination of available resources and advice on outpatient, day-care and inpatient assistance
  • Advice on priority service providers and further assistance