Areas of responsibility
Community coordination
Community coordination is a form of social work designed to create opportunities for contact, information and encounters close to home and to realise civic engagement. The aim is to sustainably improve neighbourhood life and the living conditions of residents. Social disadvantages in the urban area are identified and counteracted with targeted measures. Community Coordination is networked in various neighbourhood-related and city-wide committees and networks and works closely with local institutions and stakeholders, initiatives and authorities.
Community coordination is a first point of contact for general citizen concerns, for referral to advice centres (debt counselling, emergency housing assistance, addiction counselling, etc.), for mediating neighbourhood conflicts or for arranging voluntary work.
Neighbourhood management
A neighbourhood management acts as an independent and neutral contact on behalf of the city on the basis of integrated urban development concepts. It mediates interests and needs between politics, administration, associations, property owners and the population with the aim of developing selected subsidised areas to make them more liveable and vibrant. It supports all aspects of neighbourhood life that contribute to improving living and working conditions.
The main tasks of neighbourhood management are to support and network local players and initiatives in neighbourhood work by means of area-related networking and public relations work as well as continuous area monitoring by means of social space analyses and surveys. For these purposes, the neighbourhood management operates a neighbourhood office on site.