Emergency housing assistance
Individual case processing, mediation
Counselling centre for Chemnitz residents who are at risk of homelessness due to a served eviction notice and/or announced eviction from their home or who are without a permanent residence in Chemnitz
Counselling services
- Counselling for existing homelessness or homelessness
- Counselling in the event of imminent homelessness and the associated search for accommodation
- Help with eviction proceedings
- Support if an eviction date has been set
- Contacting landlords and authorities in the event of imminent loss of accommodation
- Referrals for existing rent and/or energy debts
- Referral to assistance from independent organisations
Counselling centre
If necessary, please contact the Social Welfare Office of the City of Chemnitz:
New administration building at the Alte Post,
Bahnhofstraße 54 a, 2nd floor
Tel. 0371 488-5515
Send e-mail
We are happy to assist you by prior appointment.
Overnight accommodation and accommodation options for homeless people in the city of Chemnitz
Overnight accommodation and accommodation options for homeless people in "Wohnprojekt I"
Heinrich-Schütz-Straße 84
09130 Chemnitz
Phone: 0371 4002350
E-mail: wohnprojekt(at)selbsthilfe91.de
Day centre for homeless people "Haltestelle"
Annenstraße 22
09111 Chemnitz
Phone: 0371 671751
E-mail: wlh.tt(at)stadtmission-chemnitz.de
Café Bleifrei
Bernsdorfer Street 33
09126 Chemnitz
Phone: 0371 3347407
E-Mail: cafebleifrei(at)vip-chemnitz-ev.de
Railway station mission
Bahnhofstraße 1 (directly at the main railway station)
09111 Chemnitz
Phone: 0371 49580520
E-mail: bahnhofsmission(at)stadtmission-chemnitz.de
Counselling centres for housing emergencies
Caritas counselling centre for homeless people and people at risk of homelessness
Ludwig-Kirsch-Straße 24
09130 Chemnitz
Phone: 0371 4043311 or 0371 43309971
E-mail:bs-wohnungslose(at)caritas-chemnitz.de
City Mission counselling centre for homeless people and people at risk of homelessness
Annenstraße 18
09111 Chemnitz
Phone: 0371 4043314 or 0371 4043312
E-mail:wlh.bs(at)stadtmission-chemnitz.de
AWO counselling centre for prisoners, ex-prisoners and their relatives (focus on helping offenders)
Dresdner Straße 38 b
09130 Chemnitz
Phone: 0371 6742627
E-mail: fsh(at)awo-chemnitz.de
Speak to the person and ask if and what help they need. This could be a hot or cold drink, something to eat, clothes, money or a snack for the dog. Also refer them to the above-mentioned offers of help.
Let the public authority number 115, the social welfare office or the municipal police know where you have found the person or where they are usually staying and how they can be contacted if necessary. The public authority staff will then try to establish contact and offer support options.
If the person is in an obvious emergency situation, e.g. is no longer responsive, you should immediately inform the emergency medical service in the interests of first aid.
Caring for others is not always taken for granted and is greatly appreciated. Be attentive, ask questions and refer people to support services. Inform the relevant authorities. The authorities will take further steps. Personal offers of help and support, e.g. in the form of monetary donations or material items (food, clothing, drugstore items) or your own voluntary work, can be sent directly to the above-mentioned organisations at any time.
The following items are mainly needed:
Food (can be kept without refrigeration)
- 5 minute mug meals
- Hot cup
- Tinned soups/canned soups
- Tinned fruit
- Ready meals
- Tinned food
- Sausage in a jar
- Instant mashed potatoes
- Pasta/rice
- Broth
- Canned sausage
- Shrink-wrapped sausages
- Biscuits/cookies/crackers
- Muesli bars
- Cough sweets
- Tea (bags or 'crumbs')
- Cold tea/hot lemon etc.
- Effervescent multivitamin tablets
Warm clothes/clothing
- Socks (new)
- Hats/gloves
- Underwear (new)
- scarves
- shoes
- Sleeping bags
- sleeping mats
- Blankets
Hygiene articles (new goods)
- Lip balms
- Hand cream
- Toothpaste/toothbrushes
- Dry shampoo
- Shower gel
- deodorant
- Antibacterial wipes/gel
- Disinfectant
- Paper tissues
- Sanitary towels/tampons
- Panty liners
- Wet wipes
- Disposable razors/shaving foam
- Contraceptives
- Nail files
- Combs/brushes
- Bandages/plasters
- Toilet paper
- Sunscreen/insect repellent
Other items
- Day tickets
- Water bottles/thermos flasks
- Small torches
- outdoor cutlery
- rucksacks
- Fanny packs/belt pouches
- Candles/permanent burners/tealights
- lighters
- Small combination locks
- First aid kits (not expired)
- Card games (skat, rummy)
- Dog food/cat food
- Vouchers for drugstores or similar.
People experiencing homelessness are not always able or willing to accept well-intentioned help. Due to bad experiences, illnesses or psychological limitations, this group of people is sometimes difficult to reach for help. The well-developed network of emergency housing assistance in Chemnitz tries to help everyone with professional support and offers. Street social work is often the first port of call here, making it as easy as possible for people in need to access support services and accompanying them along the way. The social workers regularly seek contact, offer hot drinks or soup and also have clothes with them. In this way, they endeavour to build up a relationship of trust with the aim of enabling those affected to make use of the emergency housing assistance services and thus stabilise and improve their living situation.
Results are not always immediately recognisable. Sometimes allowing a conversation or accepting a cup of tea is already a big step forward. Accepting support is voluntary. It is only possible for the authorities to intervene with certain measures, e.g. medical care or accommodation against the wishes of the person concerned, if the person concerned is a danger to themselves or others. Thanks to the qualified and continuous cooperation of the emergency housing assistance system in Chemnitz, homeless people can regularly move back into their own accommodation and improve their living situation.